Frequently Asked Questions About Our Roofing and Siding Company

At Renowned Building Solutions, our mission is to be the most ethical and transparent roofing and siding company on the market today. We accomplish this through honest communication with our customers and refusing to take shortcuts in our work.

Our commitment to transparency extends to this FAQ page. We’ve compiled answers to some of the most common questions people ask about our roofing, siding, window and gutter services. We hope you find them useful!

Don’t see your question below? Please reach out, and we’d be happy to answer it for you!

What areas do you serve?

We serve customers in four different states, including Illinois, Wisconsin, Indiana and North Carolina. Our service area in Northern Illinois begins at our office in McHenry and radiates throughout the entire Chicagoland region. It extends up into Southern Wisconsin to cities like Milwaukee and Madison. We also have a strong presence in Indianapolis, IN, Raleigh, NC, and the metro areas surrounding those cities.

How long have you been in the business?

Our owner, Steve Staley, founded Renowned Building Solutions in 2014. However, he had been in the industry many years prior to starting the company. It was long enough for Steve to realize that the exterior renovation industry was lacking in one key area: customer service. He didn’t like how some roofing companies would shortchange customers with a poor product at a high price. Therefore, he made customer service his new company’s priority. All these year’s later, we’re still making a difference by putting our customers’ needs first.

Are you licensed and insured?

Yes! We carry all necessary licenses and insurances for the services we provide and the regions we serve. We’re a licensed unlimited roofing contractor in Illinois and a licensed dwelling contractor in Wisconsin. Our work is completely bonded and includes workman’s compensation, general liability insurance and umbrella insurance.

What sets you apart from other roofing and siding companies near me?

We’re aware of our industry’s bad reputation for scamming people and delivering low-quality work. What sets us apart is we’re constantly striving to defy those low expectations and amaze our customers with unparalleled customer service.

No other roofing and siding contractor in our region is as honest, transparent or ethical as our company. We are completely upfront with our customers about everything we do, and we back it up with quality work done the right way every time.

What types of roofing do you install and repair?

Our professional team can install and repair many different types of residential and commercial roofing materials. The residential roofing materials include:

  • Traditional asphalt shingles
  • Wood shakes
  • Synthetic slate
  • Metal roofing

We also specialize in commercial flat roofing materials, such as:

  • TPO
  • EPDM (rubber)
  • Modified bitumen
  • And more!

We work with all the top roofing brands on the market, including Owens Corning, Mulehide, IKO, GAF and CertainTeed. Our company is an Owens Corning Preferred Contractor and a CertainTeed Master Shingle Applicator.

Can you help with both residential and commercial projects?

Yes! We offer both residential and commercial roof repair services in the regions we serve. This includes repairing leaks, replacing a whole residential roof, commercial roof installation, ongoing roof maintenance and more!

What types of siding do you install?

We specialize in installing four varieties of siding:

  • Vinyl siding
  • LP SmartSide fiber board
  • JamesHardie cement board
  • Cedar siding

Each type of siding comes in a wide array of colors and shapes. We’ll work with you to find the style that perfectly complements your home’s design.

What types of windows do you install?

We install all types of windows, from large picture and casement frames to roof skylights and egress windows for your basement. Our product catalog has a wide range of colors, styles and sizes to choose from to match your home’s aesthetic.

Do you install seamless gutters?

Yes! Seamless gutters are the only type of gutter we would ever install on a home. This is because seamless gutters are much less likely to clog or leak than gutters with seams. We can also create them on-site to perfectly fit the dimensions of a home for incredible form and function.

How do I know if my home has been damaged by a storm?

Storm damage isn’t always immediately noticeable. Still, there are many symptoms to watch closely for after a storm. Keep an eye out for torn, dented, missing, cracked or peeling shingles on your roof and water damage from leaks on your ceilings. Your siding can also display signs of damage, such as cracks, holes or peeling paint. Other signs of storm damage can include dented gutters and suddenly drafty window frames.

While it’s a good idea to be vigilant for all these symptoms, the best way to know for sure if you have storm damage is to have your home inspected by an experienced contractor. Our team does extremely thorough storm damage inspections, using drone videos and photography to document all the damage for the insurance adjuster.

Can you help with insurance claims for storm damage repairs?

Absolutely! We have licensed public adjusters on staff who will thoroughly inspect your roof. They will then meet with the insurance representative for you to get you the coverage you deserve. We’ve already settled more than 4,000 insurance claims for our customers and would be happy to do the same for you!

How long does a project typically take for your team?

The length of a project will depend on its type and scope. A residential roofing project for a standard-sized home takes between 1-2 days. Most commercial roofing projects also take 1-2 days, though they can sometimes take weeks or months for larger buildings or apartment complexes with multiple roofs. Siding and window projects typically last no more than two days; however, getting the materials for these projects can sometimes take a while due to recent supply chain issues. We can install seamless gutters on a home in less than a day.

You’ll always receive a clear timeline for how long your project should take, and we’ll update you right away if there are any unexpected delays.

How does the process work, from quote to project completion?

All our projects follow a simple, stress-free process for our customers:

First, we provide a free detailed initial inspection and quote. This first step will also include assistance with a storm damage insurance claim if it’s warranted.

Next, you can choose the type and color of materials you would like us to use for your project. We’ll then review a detailed contract with you, and you can sign off once you’re comfortable.

After this, we’ll schedule a time for installation and complete the project to your exact specifications.

Finally, we’ll review the completed project with you to make sure you’re satisfied and perform thorough cleanup to leave your property spotless. You can always call us afterward if you notice any issues, and we’ll come back to make things right.

Do you offer warranties for your work?

Yes! We provide five-year workmanship warranties. If any issues should arise with our renovations, you can call us, and we’ll return to make the repairs free of charge.

How can I maintain my roof, siding, windows and gutters to extend their lifespans?

Regular maintenance is the best defense against unexpected problems popping up on your home. Some essential maintenance tasks include:

  • Keeping your roof clear of any debris that can trap moisture, such as leaves, branches or moss
  • Washing vinyl siding every year with a soft brush and soapy water
  • Repainting wood siding every few years to keep it sealed and protected
  • Checking your window seals to make sure they’re not letting in drafts
  • Cleaning your gutters every few months to avoid clogging and water buildup

It’s also important to keep a close eye on your roof, siding, windows and gutters to watch for signs of deterioration. Don’t ignore small problems because they will only grow and become more expensive over time.

The best way to make sure this doesn’t happen is to hire our professional team for a maintenance inspection. We will catch hard-to-notice problems and make all necessary repairs to keep your home healthy.

What are the signs I need roof repair or replacement?

A few key factors will determine whether you need roof repair or replacement. A roof repair will suffice if you have damage or a leak in one spot and your roof is relatively new and still under warranty. However, if the damage is widespread and your roof has exceeded its life expectancy, then you’ll be better off with a full roof replacement.

How do you ensure the safety of your workers during a project?

Worker safety is of supreme importance during every project we complete. We ensure our workers’ safety by following all OSHA guidelines for construction projects. We also provide all necessary safety equipment at every job site, including hard hats, safety glasses, harnesses and more.

How do you handle delays due to weather or unforeseen circumstances?

We limit the possibility of delays by anticipating potential issues as we work on a project. For example, we’re always mindful of the weather and regularly check the radar to see if any storms are coming in. If it looks like a bad weather day, we’ll adjust our plans to ensure a storm won’t compromise the quality of your renovations. If we anticipate a possible delay in your project, we’ll let you know right away so that you won’t be caught off guard by a change in the timeline.

Can you provide references or examples of projects like mine?

Yes! We’re always happy to provide potential customers with references to check out for themselves. You can also view our portfolio on our website to see photos of past projects and read our customer reviews on Google.

How can I get a free quote for my project?

The best way to get a free quote for your project is to call our office at 844-736-6961. You can also visit our get a quote page and submit a quote form.

How soon can you start work once I sign the contract?

How soon the project can begin will depend on the availability of materials. Unfortunately, sometimes supply chain issues and limited product availability can cause delays before we’re able to start. However, once we have the materials you requested, we will schedule the installation for a time that’s convenient for you and arrive on time to begin work.

Our Roofing and Siding Company is Here to Serve You!

We hope this page has answered all your burning questions about your exterior home renovation needs. If you have any further questions, please give us a call or message us on Facebook. We look forward to providing the transparent and ethical service you should expect from a professional roofing and siding company!